Privacy Policy — Lunele Privé FZCO
Last updated: 24 August 2025
This Privacy Policy explains how lunele Privé FZCO (“LUNLPV”, “we”, “us”, or “our”) collects, uses, shares, and protects your personal information when you visit [lunelprive.com], use our services, or interact with us online or offline.
Contact: founder@luneleprive.com • Abu Dhabi, UAE
This policy applies to website visitors, members, prospective members, partners, and suppliers. It covers our website, membership applications, concierge requests (e.g., hotels, wellness clinics, restaurants, transport), and marketing communications.
A. Information you provide directly
Identifiers & contact details (name, email, phone, address).
Professional info (company, role, preferences for corporate travel/events).
Booking & travel documents (passport details, dates, special requests).
Payment information (processed by our payment providers, not stored in full by us).
Communications & content (messages, forms, feedback).
Preferences (destinations, diet, wellness, cultural interests).
Sensitive data (only if you choose to provide it and where necessary): health/wellness details for spa/clinic bookings or accessibility needs. We rely on explicit consent and handle this with extra care.
Device & usage data (IP address, browser, device type, pages viewed, time on site).
Cookies and similar technologies (see Cookie Policy).
Approximate location derived from IP (for language, currency, and compliance banners).
Partners and suppliers (hotels, clinics, airlines, event venues) when fulfilling your requests.
Payment processors, analytics providers, anti-fraud and security services.
Public sources and social media if you interact with our pages.
Provide and manage services (membership, itinerary design, bookings, support).
Personalize experiences (recommendations, curated offers).
Process payments & prevent fraud.
Marketing communications (newsletters, invitations — always with opt-out).
Respond to inquiries, feedback, and legal requests.
Handle sensitive wellness data solely to arrange services you request (e.g., clinics, spa programs).
Legal bases include: contract performance, legitimate interests, consent, and compliance with legal obligations.
You can unsubscribe from emails at any time via the link in each email or by contacting founder@luneleprive.com. For ad-related cookies, use Cookie Settings (see banner/footer).
We share data only as needed to operate our services:
Service providers (hosting, IT, cloud storage, analytics, payment processing).
Fulfilment partners (hotels, wellness clinics, restaurants, airlines, chauffeurs, event venues).
Professional advisors and authorities where required by law.
Business transfers (merger, acquisition, reorganization).
We do not sell personal information. Any “sharing” for advertising is done only with your consent, and you may opt out.
Your data may be transferred to and processed in countries outside your own (e.g., Switzerland, EU/UK, UAE, US). When transferring EEA/UK/Swiss personal data internationally, we rely on Standard Contractual Clauses and additional safeguards where appropriate.
We use administrative, technical, and physical safeguards (encryption in transit, access controls, logging). No system is 100% secure, so we recommend strong passwords and care when sharing data.
You may have rights to access, correct, delete, restrict, object, or port your data, and to withdraw consent at any time.
EEA/UK/Switzerland residents can lodge complaints with their data authority.
To exercise rights, contact founder@luneleprive.com.
California residents can:
Know, delete, correct their data.
Opt out of sale/share of personal information.
Limit use of sensitive data.
Not face discrimination for exercising rights.
We do not sell personal data. Identifiers may be shared with advertising partners only if you consent. We honor Global Privacy Control (GPC).
Our services are for 18+. We do not knowingly collect children’s data. Contact us to delete such data.
Our site may link to third-party websites or services, which have their own privacy policies.
We do not currently respond to browser “Do Not Track” signals, but you can manage cookies in Cookie Settings.
We may update this policy. We’ll update the date above and notify of major changes by email or on-site notice.
Lunele Privé FZCO
Email: founder@luneleprive.com
Address: Abu Dhabi, UAE
